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January 1st
Alex Kirtland
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Alex is a user experience design and usability professional with over 11 years of experience. He has worked with Fortune 500 companies, as well as start-ups, helping them envision and improve the experiences of their web sites and applications. |
| birthday | January 1st |
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Alex Kirtland posted a blog entry Jun 23, 2009
Recession is a time for reinvention
The NYTimes does a nice job of outlining how major retail chains are reinventing their business models during this recession.
For example, at Macy’s ….
Under the new system it will not be unusual for a local Macy’s to stock the merchandise customers request, be it wide-width shoes or Sean John suits, and for those offerings to be different from the ones in a Macy’s store 100 miles away.
“I thin... more »
Alex Kirtland posted a blog entry Jun 22, 2009
“What do I do next?” … get a content strategist, maybe.
From Snooth …
While I’m a fan of what Snooth is trying to do, these little oddities drive me nuts.
First, “What do I do next?” is not a meaningful question for a user. The link is intended for people who don’t know what they can do on Snooth, so perhaps the question should be formulated in a more straightforward manner, like: “What can I do on Snooth?”
Secondly, we have problems with point of... more »
Alex Kirtland posted a blog entry Jun 22, 2009
Mark the date, July 1st, I’m on a panel about UX for startups
UltraLight Startups is hosting a panel on UX for startups. I’ll be there; hope to see you!
~alex more »
Alex Kirtland posted a blog entry Jun 19, 2009
Is violating privacy a successful business model?
This article in the FT about a Facebook ap called We’re Related has raised some eyebrows across the pond (in Europe, that is).
Essentially the application asks to use your private data to see which of your friends might be related to you, however distantly, and then can potentially share that information, even though you might have previously said this was information you did not want to s... more »
Alex Kirtland posted a blog entry Jun 18, 2009
Amazon’s Float
Jared Spool has this nice little presentation about Design Treasures from Amazon (there are four of them, or at least four that he’s willing to talk about).
The presentation is worth a listen, particularly for anyone who manages a large website and wonders how to keep making it better. The quickest answer I can give it: don’t redesign (evolve), and takes risks.
There also this gem of a sli... more »
Alex Kirtland posted a blog entry Jun 18, 2009
Beware of software that claims to be usable, and then requires training, too
The FT has a mostly boring article rehashing much of what we know about the usability of enterprise software (vendors say they follow user centered design, and then don’t; workers lose a substantial amount of time per week due to the poor usability of applications, and so on). The interesting bit, though, was this:
Received wisdom suggests that, when an organisation deploys a new application, i... more »